Taking care of the ‘brains’ -
Principles and practice in international student support

Brussels, 19 March 2010

Programme

Thursday 18 March 2010

19.30

Seminar dinner at Il Pasticcio

Friday 19 March 2010

8.00

Registrations and coffee

9.00

Opening and welcome
Bernd Wächter, Director, ACA

9.15

Student support in Europe: an overview of developments and trends
Maria Kelo, ENATIS Project Coordinator

9.45

What do students need and what do they like? From essentials to ‘nice-to-haves’
Tim Rogers, Director, International Education Consultants UK
Stephne Du Rand, Jobs Team Coordinator, Erasmus Mundus Alumni Association
 

10.45

Coffee break

11.15

The role of national level initiatives in enhancing international student support
Stephanie Knobloch, Division Communications and Marketing, DAAD
Dominic Scott, Chief Executive, UK Council for International Student Affairs (UKCISA)
 

12.15

From individual responses to institutional strategy – adopting a  ‘whole institution approach’
Kristian Thorn, International Director, Aarhus University

12.45

Lunch

14.00

Working groups:  How to do it? - Good practice in addressing problem areas

WG I: Information and communication: Talk so that students will listen, and listen so that students will talk
Tim Rogers
Dora Longoni
, Politecnico di Milano

WG II: Avoiding ghettos: integration of international students into the academic community and surrounding environment 
Ursula Hans, Humboldt University in Berlin 
Stephne Du Rand

Chair: Per Christian Andersen, University of Southern Denmark

WG III: Addressing needs at all levels - Training staff to be international 
Elspeth Jones, Dean Leslie Silver International Faculty, Leeds Metropolitan University
Chair: Maria Kelo

16.00

Mini-Break

16.15

Panel discussion: ‘To-do’s on student support and impact on institutional attractiveness
All speakers

17.15

Conclusions and end of seminar